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Archive for the ‘Bad Customer Service’ Category

  Please read the correspondence regarding this company and their bank robbery:   Dear Sir or Madame,please refund the GBP 23.88 taken from my credit card. I have not authorized this and have NOT agreed to auto renewal. I never agree to AUTO RENEWAL.Thank you very much for your help. I have seen that you [...]

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I use Skype daily and I love it BUT.. If I see things like the following this might change. 0,518 EUR for 1 Minute and 5 seconds……!!!!????? This was not a premium rate number this was just a normal Mobile phone.  UPDATE: I received an answer from skype support 14 days!!! after my first e-mail [...]

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Since 3 years I don´t live in Cheltenham anymore. That is where my HSBC branch is (normally good service). Now HSBC headquarter sends my Credit Card to the branch (for security reasons) then I get a letter I could pick up my card there. Do I need this card? No clash back on purchases APR [...]

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…from the money savings expert forum….  quoting the 1982 Supply of Goods and Services Act alleging that T/Talk had failed to provide reasonable care and skill in executing their side of the agreement.At no time did Cullin stop paying or threaten to break the agreement Cullin asked for £500.00 plus £50 costs. This he have been awarded [...]

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….I spoke to my mum by phone today. She was telling me about my granddad. At 76 he decided to go for broadband. She had been telling me this 4 months ago but I thought everything went smoother. Guess what – NOOOOOOOOOOOOOO – he decided to go with TALKTALK and is not yet connected. He [...]

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